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Privacy Policy

LAST UPDATED: SEPTEMBER 21, 2026 • COMPLIANCE & CONSUMER DATA PROTECTION

At Sunniva Light™ (operated by Velin Sleep), protecting your personal data and digital privacy is fundamental to our corporate ethics. This Privacy Policy details how we collect, process, store, and protect your information when you visit https://sunnivalight.net or place an order for Sunniva Light™ hardware.

1. Information We Collect

When you browse our website, interact with customer support, or initiate an order, we may process specific categories of data:

  • Direct Order Details: Full name, shipping destination address, billing address, contact telephone number, and email address collected during checkout.
  • Payment Security: Financial transactions are processed through level-1 PCI-DSS compliant payment gateways with 256-bit encryption. We never store full credit card numbers or security CVV codes on our servers.
  • Technical Telemetry: Anonymized device characteristics, browser user-agent, operating system, and IP address collected for fraudulent activity prevention and server load balancing.

2. How We Use Your Data

Your information is utilized solely for legitimate commercial fulfillment and service improvement purposes:

  • Accurate warehouse packaging, carrier dispatch, and real-time tracking email delivery.
  • Customer care correspondence regarding hardware operation, warranty validation, and return merchandise authorizations.
  • Protection against fraudulent credit card authorizations and chargeback abuse.
  • Continuous performance optimization of our website architecture and responsive mobile experiences.

3. Third-Party Disclosures & Logistics

We do not sell, rent, or monetize your personal information to third-party data brokers. Data is shared strictly with authorized operational partners essential to your purchase:

  • Fulfillment Carriers: United States Postal Service (USPS), FedEx, and UPS to facilitate parcel transit and delivery.
  • Payment Processors: Authorized banking acquirers and PayPal for encrypted transaction settlement.

4. Data Retention & Consumer Rights

We retain order records only as long as necessary to comply with financial accounting statutes, warranty obligations, and statutory requirements. Under applicable state and federal privacy statutes (including CCPA/CPRA), you retain the right to inspect, correct, or request deletion of your personal data.

5. Contact Data Privacy Officer

To exercise your privacy rights or submit formal inquiries, please contact our data protection team:
Email: hello@velinsleep.com
Postal Address: Velin Sleep, 7233 Freedom Ave NW, North Canton, OH 44720, United States